Aligning Analytics with Action

Nov 29, 2018

Data volumes have increased exponentially in recent years and organizations across the globe have scrambled to unlock value from that expanded pool of information. In a race to leverage insights from data, organizations are generating metrics and developing analytics at an increasing rate. Unfortunately, many organizations have become so focused on metrics and keeping up with the data that they forget why the analytics are important. Analysis for the sake of analysis should never be the goal. Organizations should remain focused on generating actionable metrics designed to improve and monitor business processes and decision making.

Aligning key business processes and decisions with the proper metrics is how organizations will continue to derive value from growing data volumes. ASR accomplishes this task via process modeling, which is a very different skill from data science. Process modeling relies upon experts who can translate business procedures into workflows that highlight both timing and activities associated with key processes and decision points. As a best practice, ASR embeds a dedicated process modeler with every data science team to ensure our analytic projects remain focused on the “why.” Our process modelers ensure that our data scientists produce output that provide the right information at the right time so that organizations can make the right decisions.

For more than 15 years, ASR’s process modelers have supported our analytic projects across several domains, in both the public and private sector. For example, ASR’s Tax Team has developed comprehensive process models of the IRS Enforcement Revenue Information System (ERIS). The ERIS process model describes the entire tax enforcement process, highlighting inputs, outputs, decision points, and key actors. The ERIS process models have allowed IRS and ASR data scientists to develop targeted analytics that monitor end-to-end process performance, predict taxpayer behavior throughout the workflow, and suggest the appropriate enforcement action.

How can process modelers help your organization?